We aime to offer comprehensive and costworthy varieties of globes. Prior to ordering please read our General Trade Conditions. We are always at customer’s disposal for best possible service.
- An order resp. a contract becomes effective latest with delivery of the ordered products (Declaration of Acceptance), unless prior acceptance has been expressively declared by us. The electronic confirmation of an order does not constitute a declaration of acceptance.
- Prices – Invoicing is effected at prices as per catalogue resp. price lists valid at time of ordering, subject to changes which would relieve customers from their order. Prices include VAT, lawfully valid at times.
Orders will be delivered within Germany with a calculation of postal charges. The company guarantees the most cost efficient means. For deliveries abroad postage and package is charged for countries as listed below, while respective charges for countries not listed will be included in the order confirmation prior to delivery.
- Retailer rebates are only provided for specialized dealers (book stores) which can provide a BAG number. We make deliveries to other resellers if a valid sales tax ID number can be provided.
- Right of Revocation is waived if the consignments will be damaged by receivers or otherwise improperly treated.
Cancellation policy
Right of rescission
No refund will be issued for cancellation of the agreement during 14 days without stating a reason in written form (for example mail, fax or e-mail) or - if the goods are dedicated to the customer before expiration of this term - by returning of the goods.
Time begins to run after receipt of this indoctrination in written form, but not before the customers receipt of the goods (on recurrent delivery of similar goods not before receipt of the first partial delivery) and not before discharge of our duty of information according to article 246 §2 in association with §1 Abs. 1 and 2 EGBGB as well as our duties according to §312e Abs. 1 Satz 1 BGB in association with article 246 §3 EGBGB either. For keeping of the cancellation term, on time dispatch of the cancellation or the goods suffices.
The cancellation is to be sent to:
Räthgloben 1917 Verlags GmbH
executive secretary: Riccardo Donati
An der Schachtbahn 18
D-04420 Markranstädt
info@raethgloben.de
fax: 0049 34205 417989
Consequences of cancellation
In case of an effective cancellation the received services on both sides are to be refunded and, where applicable, received advantages (for example earned interest) to be issued. If the customer cannot return the received services at all, can only return the received services partially or only in debased condition, he has to, if applicable, compensate the residual value. On assignment of goods this does not apply, if the debasement is exclusively due to its inspection - as it was possible in the retail shop. In addition, you can avoid duty to the value replacement for deterioration resulting from the intended creation of matter by take the matter as your property in use and do everything which affects its value.
Goods that are in condition for parcel shipment are being sent back at our risk. The customer has to pay the return cost, if the delivered goods conform with the ordered goods and the price of the returned goods does not exceed € 40 or if the consumer has at that time not yet reciprocated or has not yet made a partial payment as provided in the contract. Please contact our customer support at info@raethgloben.de, so that we decide whether we can arrange a return service. Otherwise the return is free of charge for the customer. Goods that are not in condition for parcel shipment are been fetched. Commitments for payment have to be complied during 30 days. For this term time begins to run for the customer with his dispatch of the declaration of revocation, for us with its receipt.
End of cancellation policy
- Delivery – Consignments will be delivered in due time as per your requirements. Goods at stock will be delivered without undue delay, otherwise on availability from suppliers. Part deliveries are permissible without extra charge of postage. Deliveries are subject to availability especially in case of limited editions. For deliveries abroad, we calculate the shipping costs actually accrued. If special deliveries are required additional expenses are to be borne by the customer.
- Payment – Payments are to be effected discountless and non-returnable within 14 days upon receipt of invoice. We reserve the right, particularly with the first delivery, to levy the invoice amount through cash on delivery charges (fees are to be borne by the orderer) or via payment in advance. In case of default payment we are entitle to dunning charges in the amount of EUR 2,50 per dunning letter. Bank charges due to default bank collect payments are to be for customers’ account.
- Deficiencies – In case of deficiency in goods due to manufacture or material defaults the customer may request a substitution, as far as available, or renumeration of the purchase price. Further liabilities and claims for compensation such as but not limited to damages for detention are excluded. Deficiencies are to be claimed in writing immediately upon receipt of the consignment. Return of goods not to be effected without our prior consent and if approved by us to be effected on basis free house while postage will be refunded to customer.
- Property Reservation – Goods remain our property until accounts receivable are fully paid. In case of default payment we are entitle to cancel the contract and request immediate return of the goods at customers’ risk and expense.
- Place of Fulfilment & Jurisdiction – The Place of Fulfilment for all accounts receivable and Jurisdiction in case of any dispute is the city of Leipzig. German Law to apply.
- Our contact data:
Räthgloben 1917 Verlags GmbH
An der Schachtbahn 18
D-04420 Markranstädt
PH +49 (0)34205 / 411330
FX +49 (0)34205 / 417989
e-mail: info@raethgloben.de
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Specials